Shipping

Returns Policy

We have a pretty fair returns policy.

We will happily refund or exchange on any unworn, unwashed items still in the original condition* within 7 days of the original purchase date, as we understand that sometimes things don’t fit or an item just isn’t quite what you expected.

Please ensure that you are not wearing perfume, makeup or deodorant when trying on items of clothing, which may leave a scent or marks on the item.
as unfortunately we are unable to offer a refund on any items which are returned with stains.

If such situation occurs we are happy to offer an exchange of goods or store credit, given that the item is still in near new "unworn" condition with all tags attached.

If you wish to return your order, please email us at shop@thestylistsown.com to request a return authority number.

Please also briefly explain the situation and whether you would like a refund or an exchange.

Please indicate your intention to exchange or return within 7 days of the date of delivery and return the item to us within 2 days of receiving the return approval email.

When returning the item/s include the original invoice along with a note about why you are returning the garment and indicate whether you would prefer an exchange or refund.

All return garments are customers own responsibility until they reach us. we advise that you send returns through a reliable courier or postal service with a tracking number so you can protect yourself and ensure the garments arrive back to us safely.

Please send all returns to:

Attn: Returns Stylists Own

205 Rockbarton Rd
Picton NSW 2571
Australia

Unfortunately we cannot except returns on sale items unless the item is faulty.*

All items must be in new & unused condition with all tags attached. This doesn't mean that you can't try the item on, but it does mean that it cannot be 'worn'.